Brother Printer HL3170CDW Wireless Color Printer with Wireless Networking and Duplex for Small Businesses

Brother Printer HL3170CDW Wireless Color Printer with Wireless Networking and Duplex for Small Businesses..

Special Price Brother Printer HL3170CDW Wireless Color Printer with Wireless Networking and Duplex for Small Businesses By Brother

Most helpful customer reviews

147 of 148 people found the following review helpful.
Great automatic duplex color laser printer
By Landon Bradford
Was looking for an automatic duplex color laser printer for the fiancé who is in med school. Last year, she printed over 10,000 pages. It's important she has color so she can see the details of the anatomy or cardio diagrams she has to print out. She used to have a color Brother 3045CN but there was no auto duplex mode (sucks the paper back in and prints on the other side). She had to manually refeed the paper in to print on the other side and at times would make errors because she put in the wrong way. There goes 20 sheets of paper in the recycle bin. and I realized she needed a better printer.

This printer is amazing. Has great color and auto duplex works like it should. If you know how to setup a router to have wifi password, setting up the wifi on the printer shouldn't that difficult. When you first plug it in, (no need to plug it into a computer or anything), it'll ask you to setup WLAN. Press ok, find your wireless network name, press ok, put in password, press ok, done. Now all the macbooks, windows, iphones, and ipads in the house can print wirelessly.

My only complaint is the starter cartridges that came with it. Like how most printer companies make their money, this printer decided to stop working because the black toner was low. I checked printer status and it shows it printed 600 pages of black! That's it for a starter cartridge?! It refuses to print unless I change the cartridge! I searched online and figured out how to reset the cartridge making it think it has a new toner inside. What you need to do is lift up the top cover and leave it unhinged. Simultaneously press the Secure and the Cancel button at the same time (with top cover open). You will see option to choose which toner you want to reset. Select the one you want, press okay and press the + to confirm reset. Done. Now you can keep using what's left in the toner cartridge which in my case had at least 50% left.

As for refills, this is going to be a tad more difficult than typical Brother cartridges. You are going to need to drill a hole a size of a dime on the top of the cartridge and then pour the ink in. Use same tape to cover up the hole you make. No need for resets gears or any of that. Just do the same procedure as above to reset it and your good to go.

All in all, I'm happy with my purchase. If you print a lot and need decent color printing (not photo quality) and want to print wirelessly, this is the printer to get.

167 of 173 people found the following review helpful.
Read this before you buy toner!
By cheineking
Great printer, but the toner life is based (as far as I can tell) solely on pages printed. So if you print x number of pages even with only a single dot of color on it, the printer will count that as a page printed in that color. My starter black toner quit after 250 pages.

Here is how to fix this - open the top of the printer, then simultaneously press the "Secure" and "X Cancel" buttons. This will put the printer into a special service mode. Use the + and - buttons to scroll to whichever toner you want to reset. Each color should have three options which, I believe, allow you to tell the machine what type of 'new' toner cartridge is installed. I think "Y.TNR-STR" is yellow cartridge standard, "Y.TNR-HC" is for the high yield yellow cartridge and "Y.TNR.STD" is for a standard yellow cartridge. Once you've selected the cartridge you want to tell it you're installing hit the "OK" button and will get an "OK reset cancel" type screen. Hit the up arrow to reset. Now you're back to printing in style!

Replace your toner cartridges need to be replaced, not when it tells you to.

65 of 70 people found the following review helpful.
Very well worth the money
By Mark Twain
I bought this model when it has 20% off sale (not Amazon sorry), so I was pleased with its quality and value. Two functions caught my attention when I chose this model, besides being a color printer, the duplex and the AirPrint.

Laser color printer will be useful for kids projects and commercial announcement that I was looking for a long time. I am tired of Samsung's high cost on toners and poor durability so anything buy Samsung will be good for me this time around.

So far so good: the Wi-Fi setup was easy without any intervention: all I need was to press the WPS button on my Cisco router and it is done. No password needed. The duplex works, but need good papers. The initial print time is not a concern for me at all: none of the 4 laser printer works fast on the initial page anyway.

The AirPrint works with iPhone and iPad, which solved my long struggle of frustration. I have to say to Apple though: silly ideas of lacking any control.

Though the initial toners are meant for "starter" the counter built in still show a regular toner capacity. Only time will tell what it is.

The down side for color laser is the cost of toners: you need to replace 4 toners and the waste pan and another something from time to time, which cost more than the printer itself. I already picked up spare toners at about $60 each on-line so the total cost for 5 years is $500. I can accept that.

Another point I need to point out is the weight: just heavy and bulky. But I am glad to finally find a spot for it.

Finally I have to say to Brother about their menu design: poorly designed and hard to master.

See all 159 customer reviews...More...