SquareTrade 2-year Office Protection Plan ($50-$75)..
Grab Now SquareTrade 2-year Office Protection Plan ($50-$75) By SquareTrade
Most helpful customer reviews
187 of 195 people found the following review helpful.
By Thomas
I recently bought a AT&T telephone with a one year warranty. At that time I also purchased a Square Trade 2 year protection plan. If something goes wrong with the telephone during the first year it is covered by AT&T - not by Square Trade. Square Trade's warranty only applies during the second year - extending the warranty by ONE year - not two.
The Square Trade warranty, to me, is a ONE year warranty extension and should be described by Square Trade and Amazon.com as such.
60 of 62 people found the following review helpful.
By thecowboy12
I have SquareTrade warranties on all of my electronics.I purchase it everytime I place an order on Amazon.I've only had to use it one time so far but I am very pleased with the outcome.The screen on the netbook I purchased for my wife went blank and had no display.I shipped it to the manufacturer because it was still under their warranty.They declined to repair it for free because they said it was the users fault.I wasn't really surprised but it still made me mad.They would only repair it if I paid them to do so.I finally decided to have them repair it thinking how useless their warranty turned out to be.I decided to call SquareTrade because I put in a claim with them on this first but they told me because it was still under the manufacturers warranty I would have to ship it to them.SquareTrade was very helpful though with sending in the claim.They gave me instructions on what to do and where to send it and phone numbers to call.SquareTrade also told me if for some reason the Manufacturer would not cover the repair to contact them and they might be able to do something about it.I'm glad I did because they told me to fax them the repair bill from the manufacturer and they would reimburse me and they did.Thanks SquareTrade.
30 of 31 people found the following review helpful.
By Housemouse
I purchased this extended warranty 17 mos. ago, when I also purchased an HP printer here on Amazon.com, because my last printer died when it was only 2 weeks out of its traditional warranty. This new printer only lasted 5 mos after its factory warranty expired before dying. As soon as I realized I had done all I could to try and get my printer running again, I filed a claim on Friday with Square Trade and got a response on late Sunday, early Monday that my claim had been approved, and I was then asked how did I want to be reimbursed so I could get another printer. I chose the Amazon.com gift card and got a surprise 5% bonus from Square Trade for choosing that method, and have been told that I should have the gift card by email on Wednesday or Thursday, according to Square Trade. So I am thrilled with how quickly and nicely everything has been handled. Square Trade was fast, efficient and didn't waste my time!
I really did not know what to expect from this warranty. I was almost anticipating the claim to be dragged out and leaving me without a printer when I desperately needed one, with them playing games until I just gave up and walked away...but none of that ever happened! It seems like this company really treats their clients well, and responds quickly to claims. The 5% bonus for using the Amazon gift card was a real surprise, and since I got my previous printer on sale, the extra 5% is helping me get a better printer than before. I found a Brother all in one printer (fax/copy/scan) with an automatic document feeder and a $30 instant rebate, or an Epson all in one printer (fax/copy/scan) also with an automatic document feeder and double sided printing. With the bonus, I will only have to pay $5 out of pocket for the Brother, or $20 out of pocket for the Epson. It'll be a tough choice, but if that is the only tough thing to come up in this whole experience, I consider myself very, very lucky.
I fully intend to buy Square Trade warranties regularly from now on! They are amazing and their people on the phone are very nice and extremely helpful.
Thanks to Amazon.com for making these warranties available when I buy items from them.
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