SquareTrade 1-Year Tablet Protection Plan ($150-$200)

SquareTrade 1-Year Tablet Protection Plan ($150-$200)..

GET SquareTrade 1-Year Tablet Protection Plan ($150-$200) By SquareTrade

Most helpful customer reviews

215 of 219 people found the following review helpful.
I broke my Asus Tablet....
By T. Sewell
Purchased this squaretrade warranty about a week after receiving my Asus TF300 (I think that's the model number). I thought it was pretty cool that you had 30 days from the date of purchasing a tablet to buy this warranty. Initially I didn't think to order a one along with my Asus. Didn't have the tablet a good 60 days before I dropped it on the floor like an idiot, and completely shattered the screen. Called squaretrade, filed a claim, and they sent me a postage paid box in the mail to have it shipped to one of their repair centers. I also had the option to take the tablet to a repair shop of my choice, get it fixed, and they would reimburse (<--spell check?) me the funds. Once my tablet arrived at the repair center, it turned out that it was going to cost more money to have the tablet repaired than the tablet was worth, so squaretrade mailed me a check for the full price of the tablet so I could repurchase another one. You have the choice of receiving a check in the mail, funds added to your paypal account or an Amazon gift card. The whole process was frustration free and squaretrade was very professional with regards to handling my claim. Highly recommend this company. The warranty was definetly worth purchasing, and I wouldn't hesistate to use them again.

124 of 133 people found the following review helpful.
Do not buy, Horrible service. Would give 0-stars if I could.
By mdblevins1
Bought this for my nexus 7 and had it for 3 months before the screen got cracked. Sent it in for repair which was fine until I received it back. The housing was bowed from the repair and the unit did not fit back together properly but it worked and I was just glad to have it back. Two days of use however and the screen started to crack when i touched it at the areas where the housing did not fit properly back together.

Called square trade and they put it back in to be fixed and the company received it and 3 days later I get a call saying they need to issue a new claim as there is a lot wrong with the tablet. So I said OK and now we are on day 8 without the tablet for this repair which makes almost three weeks with no tablet. Called today and the agent that answered said he had no idea how long it would take so here I am still waiting without my tablet and not idea when or if I will get it back. I would not buy another warranty from them. Their guarantee has too many loop holes and they use it as a sales tactic but it is far from a guarantee at all.

------------------update---------------------

I have finally received my table back in good working order and the housing set properly though a few scars on the sides from prying the screen off. I have also been given a refund on the cost of the warranty due to all the trouble. I think my faith is restored.

136 of 152 people found the following review helpful.
Product Repair and Service HORRIBLE... Asus Tablet still broken
By brandon
I just received my item back in the mail via UPS today. It took nearly 2 weeks to get it back, terribly slow service. Also, I contacted customer service to check on the status of my repair over a week ago, and was told that the item would be repaired and would work and look new. Well lo and behold, today the item comes back, tackily shipped in the box I sent to begin with, screen not working properly, and the back cracked and not even set properly in the housing. The charger which was sent in to be replaced due to breaking while charging; it was over heating, was not even replaced. The screen when touched is really tempermental, and there is a white dot about the size of a dime, that happens to show when ever I touch the screen. I would not recommend using Square Trade. There service and repairs are horrible, customer service is rude, and nothing was correctly done to repair my tablet. I could see not complaining if I had not paid nearly 75$ for an accidental damage warranty, but to send me a letter back stating you dont cover cosmetic damage; especially a cracked back and faulty tablet, is pretty rediculous. I can guarantee I will not suggest nor go with Square Trade again. Email me if you would like pictures of their faulty cheap work.

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4-Year Camera/Camcorder Accident Protection Plan ($500-600)

4-Year Camera/Camcorder Accident Protection Plan ($500-600)..

Grab Now 4-Year Camera/Camcorder Accident Protection Plan ($500-600) By SmartGuard

Most helpful customer reviews

32 of 35 people found the following review helpful.
Customer Service Concerns
By Gina G.
I am currently considering buying a Canon EOS Rebel T3i from Amazon but want a good protection plan to go with it. I have compared Protection Plans from other places and this is by far the best price. However, I wanted to know what the process would be in the event my camera required repair. In addition to other info, I asked if I could take the camera somewhere locally, or had to ship it, etc. I called Smart Guard and they provided a website that they said would provide me all the details. I went to the website and could not locate any information at all. I asked her to walk me through the website and help me locate the info. She said to click on terms and conditions. When I clicked on terms and conditions, it congratulated me on my purchase and did not give me any details as to where I would take my camera in the event it required repair. I repeatedly asked her for assistance and even asked for her to let me talk to someone that was familiar with the website and could provide better info. After a considerable length of time and frustration, she finally told me that they would provide a box for me to ship it and I would have to pay for the cost of shipping. Given the poor customer service provided, combined with the fact that I would have to pay shipping cost, I am considering buying the camera elsewhere as I don't want the possibility of dealing with this again. Best Buy is currently advertising the camera for $50 more. Their warranty is only 3 years and I believe it may be slightly higher in price. However, Best Buy indicated that I would not have to pay for shipping in the event that the camera required repair. I would have to take the camera to the store and I believe a decision for repair or replacement would be made at that time. I am a regular customer of Amazon and have always had great customer service from Amazon. I hope they offer more protection plans in the future as I would buy the camera without hesitation from Amazon if Smart Guard's plan didn't concern me.

14 of 19 people found the following review helpful.
Read the fine print.
By S. Laymon
I actually returned this policy and got a refund. When I printed the policy out, there was like one paragraph telling you what they would cover and 2 pages detailing what was NOT covered! Definitely not worth the price.

2 of 2 people found the following review helpful.
Ah, the protection plan.
By Heath Adler
Have to get the plan as the warranties usually don't do much for the item anymore. Haven't used this plan yet as I am careful with such an expensive item. Used this plan with another TV I bought a couple years ago and I was completely satisfied with the service.

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SquareTrade 2-year Office Protection Plan ($125-$150)

SquareTrade 2-year Office Protection Plan ($125-$150)..

Grab Now SquareTrade 2-year Office Protection Plan ($125-$150) By SquareTrade

Most helpful customer reviews

187 of 195 people found the following review helpful.
When is two years one year?
By Thomas
I recently bought a AT&T telephone with a one year warranty. At that time I also purchased a Square Trade 2 year protection plan. If something goes wrong with the telephone during the first year it is covered by AT&T - not by Square Trade. Square Trade's warranty only applies during the second year - extending the warranty by ONE year - not two.
The Square Trade warranty, to me, is a ONE year warranty extension and should be described by Square Trade and Amazon.com as such.

60 of 62 people found the following review helpful.
Highly recommend !
By thecowboy12
I have SquareTrade warranties on all of my electronics.I purchase it everytime I place an order on Amazon.I've only had to use it one time so far but I am very pleased with the outcome.The screen on the netbook I purchased for my wife went blank and had no display.I shipped it to the manufacturer because it was still under their warranty.They declined to repair it for free because they said it was the users fault.I wasn't really surprised but it still made me mad.They would only repair it if I paid them to do so.I finally decided to have them repair it thinking how useless their warranty turned out to be.I decided to call SquareTrade because I put in a claim with them on this first but they told me because it was still under the manufacturers warranty I would have to ship it to them.SquareTrade was very helpful though with sending in the claim.They gave me instructions on what to do and where to send it and phone numbers to call.SquareTrade also told me if for some reason the Manufacturer would not cover the repair to contact them and they might be able to do something about it.I'm glad I did because they told me to fax them the repair bill from the manufacturer and they would reimburse me and they did.Thanks SquareTrade.

30 of 31 people found the following review helpful.
Wow! I'm so impressed!
By Housemouse
I purchased this extended warranty 17 mos. ago, when I also purchased an HP printer here on Amazon.com, because my last printer died when it was only 2 weeks out of its traditional warranty. This new printer only lasted 5 mos after its factory warranty expired before dying. As soon as I realized I had done all I could to try and get my printer running again, I filed a claim on Friday with Square Trade and got a response on late Sunday, early Monday that my claim had been approved, and I was then asked how did I want to be reimbursed so I could get another printer. I chose the Amazon.com gift card and got a surprise 5% bonus from Square Trade for choosing that method, and have been told that I should have the gift card by email on Wednesday or Thursday, according to Square Trade. So I am thrilled with how quickly and nicely everything has been handled. Square Trade was fast, efficient and didn't waste my time!

I really did not know what to expect from this warranty. I was almost anticipating the claim to be dragged out and leaving me without a printer when I desperately needed one, with them playing games until I just gave up and walked away...but none of that ever happened! It seems like this company really treats their clients well, and responds quickly to claims. The 5% bonus for using the Amazon gift card was a real surprise, and since I got my previous printer on sale, the extra 5% is helping me get a better printer than before. I found a Brother all in one printer (fax/copy/scan) with an automatic document feeder and a $30 instant rebate, or an Epson all in one printer (fax/copy/scan) also with an automatic document feeder and double sided printing. With the bonus, I will only have to pay $5 out of pocket for the Brother, or $20 out of pocket for the Epson. It'll be a tough choice, but if that is the only tough thing to come up in this whole experience, I consider myself very, very lucky.

I fully intend to buy Square Trade warranties regularly from now on! They are amazing and their people on the phone are very nice and extremely helpful.

Thanks to Amazon.com for making these warranties available when I buy items from them.

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SquareTrade 2-year Office Protection Plan ($50-$75)

SquareTrade 2-year Office Protection Plan ($50-$75)..

Grab Now SquareTrade 2-year Office Protection Plan ($50-$75) By SquareTrade

Most helpful customer reviews

187 of 195 people found the following review helpful.
When is two years one year?
By Thomas
I recently bought a AT&T telephone with a one year warranty. At that time I also purchased a Square Trade 2 year protection plan. If something goes wrong with the telephone during the first year it is covered by AT&T - not by Square Trade. Square Trade's warranty only applies during the second year - extending the warranty by ONE year - not two.
The Square Trade warranty, to me, is a ONE year warranty extension and should be described by Square Trade and Amazon.com as such.

60 of 62 people found the following review helpful.
Highly recommend !
By thecowboy12
I have SquareTrade warranties on all of my electronics.I purchase it everytime I place an order on Amazon.I've only had to use it one time so far but I am very pleased with the outcome.The screen on the netbook I purchased for my wife went blank and had no display.I shipped it to the manufacturer because it was still under their warranty.They declined to repair it for free because they said it was the users fault.I wasn't really surprised but it still made me mad.They would only repair it if I paid them to do so.I finally decided to have them repair it thinking how useless their warranty turned out to be.I decided to call SquareTrade because I put in a claim with them on this first but they told me because it was still under the manufacturers warranty I would have to ship it to them.SquareTrade was very helpful though with sending in the claim.They gave me instructions on what to do and where to send it and phone numbers to call.SquareTrade also told me if for some reason the Manufacturer would not cover the repair to contact them and they might be able to do something about it.I'm glad I did because they told me to fax them the repair bill from the manufacturer and they would reimburse me and they did.Thanks SquareTrade.

30 of 31 people found the following review helpful.
Wow! I'm so impressed!
By Housemouse
I purchased this extended warranty 17 mos. ago, when I also purchased an HP printer here on Amazon.com, because my last printer died when it was only 2 weeks out of its traditional warranty. This new printer only lasted 5 mos after its factory warranty expired before dying. As soon as I realized I had done all I could to try and get my printer running again, I filed a claim on Friday with Square Trade and got a response on late Sunday, early Monday that my claim had been approved, and I was then asked how did I want to be reimbursed so I could get another printer. I chose the Amazon.com gift card and got a surprise 5% bonus from Square Trade for choosing that method, and have been told that I should have the gift card by email on Wednesday or Thursday, according to Square Trade. So I am thrilled with how quickly and nicely everything has been handled. Square Trade was fast, efficient and didn't waste my time!

I really did not know what to expect from this warranty. I was almost anticipating the claim to be dragged out and leaving me without a printer when I desperately needed one, with them playing games until I just gave up and walked away...but none of that ever happened! It seems like this company really treats their clients well, and responds quickly to claims. The 5% bonus for using the Amazon gift card was a real surprise, and since I got my previous printer on sale, the extra 5% is helping me get a better printer than before. I found a Brother all in one printer (fax/copy/scan) with an automatic document feeder and a $30 instant rebate, or an Epson all in one printer (fax/copy/scan) also with an automatic document feeder and double sided printing. With the bonus, I will only have to pay $5 out of pocket for the Brother, or $20 out of pocket for the Epson. It'll be a tough choice, but if that is the only tough thing to come up in this whole experience, I consider myself very, very lucky.

I fully intend to buy Square Trade warranties regularly from now on! They are amazing and their people on the phone are very nice and extremely helpful.

Thanks to Amazon.com for making these warranties available when I buy items from them.

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