Samsung UN40H5500 Slim 40-Inch 1080p 60Hz Smart LED TV

Samsung UN40H5500 Slim 40-Inch 1080p 60Hz Smart LED TV..

Buy Samsung UN40H5500 Slim 40-Inch 1080p 60Hz Smart LED TV By Samsung

Most helpful customer reviews

34 of 40 people found the following review helpful.
Lets See What Happens Next
By Ren
Review for:
Samsung UN40H5500 Slim 40-inch 1080p 60Hz Smart LED TV.

Abstract:
I bought this TV shortly after it was available on Amazon. The smart features are excellent. However, I had a variety of problems with two TVs before I purchased a third which was flawless. I have been updating my review here to share what has been going on with the TVs and the returns.

Pros:
Excellent CPU. Previous model had a dual core, this one has a quad core, which means the smart features are faster. The features are excellent. It is true that you can watch Netflix, Amazon videos, browse the internet, and so much more. All smart features work well, except some times that the Youtube app is laggy and prone to crashes (I don't blame the TV on this, but it is more of the app version which is different from one you would see on a smart phone). I do like some features of the Youtube app which allow me to create playlists on my smart phone and watch them on the TV. The Netflix app was recently upgraded and it works even better now, if you like Netflix or Amazon videos, specially if you have Amazon prime, you need one of these TVs. The network card, the hardware component that allows you to connect to your home's wireless network, is perfect. You can connect to 2g or 5g WLAN. Storage on the TV is good, but really you should use an external Hard Drive for home movies and pictures you wish to stream or if you can connect it to your home PC and stream from there. This TV is essentially a computer, so you can always plug in a mouse and keyboard and browse the net. The Smart TV features are excellent, I recommend it.

Cons:
I had to buy three TVs before I received one that was working as intended.

The first one that I bought was returned for it had two clusters of yellow and blue lights stuck on the screen. No matter what I was watching those lights would show up. I quickly contacted Amazon and returned it. Amazon's return policy is, as always, excellent. I received a second TV, but this one had a dead pixel; therefore I returned it as well. It felt more like a hassle than anything, but again you can trust Amazon to take care of any problems like this; you won't even have to pay the return shipping.

Extra information:
Since I was asked below in the comments. This model does not come with a smart remote or voice control; you would need to get the 6400+ model if you want those features. You could buy the smart remote and use it perfectly well on this TV, but voice recognition won't work.

I am upgrading my review from 3 stars to 4. I recommend this TV, the fact that I received two defective ones does not mean all are defective. For the price and features you will receive, you are getting one of the best TVs on the market. If you want something worthy of a 5 star review you need to look at the 6350 or 6400 Samsung models, which I plan to review soon.

Sincerely,
R.

5 of 5 people found the following review helpful.
Very nice but some issues...
By K. O'Toole
The picture quality of this TV is more than adequate but the sound was typical of most TVs...weak. I ordered a sound bar to handle the audio requirements. As others have reported Samsung tech support is wholly inadequate and the literature supplied was equally pore. Once I payed my dues ( four hours with a tech from our cable provider on day one and another two hours on day two) the TV finally "Smartened up" and I was able to start enjoying the Smart TV experience. It's been about three weeks and I'm still discovering new capabilities which by the way you'll have to sort out on your own unless you happen to know someone who's already been through it. I was actually considering returning the TV at one point but I decided to stick it out and I'm glad I did. You can pair the tv with other devices ie: smart phones, laptops, cameras, etc and transfer images, videos, music, etc wirelessly . Connecting to Youtube and Netflix is a snap once you get past the learning curve.

2 of 2 people found the following review helpful.
Ok, television, but missing features
By GhostCow
The screen quality on this television is very good. It's about as good as you can expect from a TN panel. The television was very easy to set up and it has no problems streaming wirelessly from my WD My Cloud 4tb NAS without having to install any additional software such as plex. This television does seem to be missing a couple of features that older models have though. For one, the Samsung TV remote app for android will not work with the television. You'll be able to see the television in the app, but it will not connect. Samsung tech support told me that this is not a supported feature for this television.

Also, it seems that you can no longer move the apps around on the smarthub anymore, so you cannot organize your applications as far as I can tell. I asked Samsung support about this and they said that the television is too new for tech support to have any information on it. Samsung seems to have dropped the ball on the support for this television pretty badly. I feel bad for their agents having to support this stuff with no resources.

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